Archive for January, 2011

Moving Outlook NK2 file to Outlook 2010

January 12, 2011

I got this from Microsoft’s site and it actually works without too much pain!

The KB link is
The details are as follows;

Make sure that the .nk2 file is in the following folder:
Note The .nk2 file must have the same name as your current Outlook 2010 profile. By default, the profile name is “Outlook.” To check the profile name, follow these steps:
Click Start, and then click Control Panel.
Double-click Mail.
In the Mail Setup dialog box, click Show Profiles.
Click Start, and then click Run.
In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2010 profile.

Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.
Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2010. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension.


Moving iTunes to a new computer (XP to 7)

January 12, 2011

Windows XP to Windows 7.
Copied iTunes [music] folder to new computer and ran iTunes.
iTunes finds many duplicates, and broken links… weird!
Found that iTunes keeps the library/settings/locations in different locations on the old computer so when I copied the music over to the new PC it was looking in c:\users\user\music instead of c:\documents & Settings\user\music

Fix is to copy ALL these folders/files not just your iTunes library into the same location on the new machine;


Documents and Settings\USERNAME\Application Data\Apple Computer\iTunes


\Users\USERNAME\AppData\Roaming\Apple Computer\iTunes

Documents and Settings \USERNAME \Local Settings \Application Data \Apple Computer \iTunes


\Users\USERNAME\AppData\Local\Apple Computer\iTunes

Documents and Settings\USERNAME\My Documents\My Music\iTunes



Then boot up iTunes and it should take it from there.

Changing a users Blackberry in BES

January 10, 2011

OK so I can’t count the number of forms I went to where someone would ask this question, only to get exceedingly unhelpful advice or abuse or any number of misleading information. So here’d my cut down version in the hopes I won’t need to look at any of those forums again should this issue crop up again.

There are three ways to do this;

  1. Have the user get the new phone, plug it into their machine and sync. It should ask if you want to switch. Click YES. All done. [Medium sync time]
  2. Get new phone and plug into the BES server using a USB cable that you use to sync normally (or charge). Right click on the user, choose Assign device. Choose that phone (should only see one device). All done. [Minimum sync time] *** I can confirm this worked like a charm ***
  3. Assign the new handset in devices on the BES server – you will need IMEI and PIN for that and then follow step 2 above. I didn’t do this method so can’t verify that it’s that easy or even works but from what I hear in those afore mentioned forums, it does. All done? [Maximum sync time]