Archive for February, 2013

Cryptsvc woes

February 26, 2013

Had a weird bug with a Windows 7 computer. All of a sudden it was sluggish and became unresponsive. I found that it all boiled down to a Windows update problem and in the key was the Crytographic service i.e. CRYPTSVC.
Long story short the Windows update folder (one of?) had gotten corrupted and caused various services to, well, fail.
The fix is below;

  • Try to stop the cryptsvc service, either through the services MMC or….
  • Run CMD as admin
  • then type; net stop cryptsvc

If that doesn’t work (it didn’t for me – just said it was stopping and left it at that) then disabled the service and restart.
Ah ha that didn’t work either did it? Stoopid Windows overriding our commands! So this is how to KILL that process…mwahaha!

  • Again open a command prompt as admin.
  • type : sc queryex cryptsvc
  • Find the PID #
  • then type : taskkill /PID xx /F (where xx is your PID #)
  • This should do the task of killing your process.
  • NOW what you do is rename the offending corrupted folder;
  • ren c:\windows\system32\catroot2 c:\windows\system32\catroot2_corrupt

What I did then was to restart the computer and let Windows update it’s self. Dont’ forget to re-enable the services that you may have disabled though!

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Upgrading Windows 8 home to Pro

February 21, 2013

So I had this issue on one client, ran the relevant fixes and didn’t think any else of it… until today, when I had another client needing to upgrade Windows 8 home to Pro. Lo and behold I had the SAME issue! WTF Microsoft? A one off I can forgive but every time I upgrade from home to pro? Come on!

Anyway here’s the fix;

Run MSCONFIG
Open Services
Click “Hide all Microsoft Services”
Disable all other services
Reboot
Try the update again – it would work.

Moving Outlook Folders

February 20, 2013

Wow – I had a client with, hmm, maybe 300 folders all on the root of a PST file. When I moved them to Office365 they had an Archive option with UNLIMITED space! Woohoo! So now to move those 300 folders to the Archive…. Boooo!

At first I was moving one folder at a time because as you may know, you can’t group move or copy folders that aren’t already within a folder themselves. This process was going to take about a week I would guess.
So it struck me that if I move each folder on the PST to another root folder on the SAME PST the move should be instant as it’s not copying data, it’s just changing the pointer of where the data should be inside the PST. So then all I need to do once they are all under one folder is move that root folder to the online archive.

But wait Mr Tipster dude, you have already started copying the folders on the new online archive right?

Oh yes dear reader I did, but the same proces works for the online archive. I just call the folders different names and then when the new PST root folder copied to the online archive, I just did the reverse and moved the folders to where I needed instantly – remember because now that the data is there it’s just a pointer change.

Confused? I know I can sound garbled… so here’s a break down;

BEFORE

LOCAL PST

  • folder4
  • folder5
  • folder6
  • etc

ONLINE ARCHIVE

  • brand new archive folder
    • folder1
    • folder2
    • folder3
    • etc

MID-PROCESS

LOCAL PST

  • new root folder
    • folder4
    • folder5
    • folder6
    • etc

ONLINE ARCHIVE

  • brand new archive folder
    • folder1
    • folder2
    • folder3
    • etc

AFTER

LOCAL PST

ONLINE ARCHIVE

  • brand new archive folder

    • folder1
    • folder2
    • folder3
    • etc
  • new root folder
    • folder4
    • folder5
    • folder6
    • etc

So then all I needed to do was to drag the folders within the ONLINE ARCHIVE folder “new root folder” to the other root folder “brand new archive folder” and hey presto!

Still confused? Go have a drink 🙂