Archive for April, 2018

New server and already failing Services?!?

April 27, 2018

So if you’re anything like me, you’ll see these two after you have built the server (which is rather disappointing because it’s a shiny new server!);

  • Downloaded Map Manager
  • Google Update Service

Now I know you shouldn’t install Chrome but it’s one of those things that makes life a little easier so sue me.

Anyway its normal to get these alerts cos they start and stop quickly but Windows thinks that means they failed.

Normally we don’t care too much about monitoring these services so just remove them from the manager;

  • Go to Server Manager
  • Find Local Server / All Servers
  • Click Services
  • Top left click Services where it probably has “All”
  • Uncheck the offending Service you don’t want to monitor anymore.
  • Hey Presto… you will now never know if it’s failing 🙂



Want to find your OEM Product ID for Windows but there’s no sticker?

April 26, 2018

Frustrating as it might be, having the Product ID stored in the motherboard and not on a perishable sticker I think is actually (maybe) a good idea.

Open a command prompt as administrator.

Type in the following;

  • wmic path softwarelicensingservice get oa3xoriginalproductkey

Hit enter and you’re presented with your ID that you can use to register your Windows.

Good old fashioned Email migration

April 24, 2018

Hard as it might be to imagine, some people still use POP/IMAP for email.

I’m going to use 365 as an example of destination.

Here’s what I do if it’s a small office without too much complexity;

  • The first rule of migration is backup the data (PST).
  • The second rule of migration is backup the data (yes I did just do that).
  • So first, create the accounts on 365.
    • You might need to create a TXT record to verify with 365 that you own the domain.
    • Create the accounts with the same email address and passwords (assuming they are OK passwords).
  • Take a copy of the old PST files.
  • Choose a date that you’ll copy emails to i.e. copy all emails older than June this year.
    • Upload those emails to 365.
  • Schedule a day to cut over MX records.
  • On that day (I’d recommend Saturday evening) when you point MX to 365 rather than the old email server, make sure you copy the old MX address just in case.
    • Once moved, check DNS records from people Google or GoDaddy so yo can verify the propagation of the MX change throughout the internet.
    • Once you have verification that it’s moved, then send test emails. Confirm they are flowing to the right place.
  • Now that email is flowing to 365 we want to finish up the last email moves.
    • Login to each machine, make sure you fully update the emails from the old server.
    • Create a new profile to the new server.
    • Copy the old PST file.
    • load in that copied PST to the new profile and then take all the emails that are June and newer and copy them to the new server.
    • Don’t forget Sent Items, Calendar and Contacts.
  • Now for some “magic” – Create a new email, add ALL the contacts to the new email, tab through to the body of the email and CLOSE the email. DO NOT SEND IT.
    • What this does is add all those addresses to the autocomplete list.
  • Set the new profile as default and you’re done.


Meraki blocking File and Print on LAN

April 16, 2018

Trying to restrict a PC using group policy within Meraki.

I add the MAC addresses of wifi and Ethernet NIC’s and then proceed to restrict as much as I can through the reduced license that Meraki sell (not the bells and whistles version) and so I add everything I can think of that I would like to restrict…

Screen Shot 2018-04-16 at 4.45.18 PM

Which is all good… except when I try to get to the local file server.

Long story short, the “File Sharing” rule will kill any UNC or print connection!

Take out that rule and you’re good to get to the local shares and print to the local printer. The thing that got me was that I could ping the servers and printers – even setting up the printer too!

Anyway, in this case, delete rule #11 and you’re golden.

Encore E5Client.config

April 16, 2018

So we had a client that uses Encore which is a CRM made by a company called Cluen.

Anyway sometimes when you install this as a user and that user doesn’t have admin permissions the config file becomes read only to you.

The way around this is to add the details for the server and database name and then open and save the config file as a different name. i.e.

Open a command prompt as an admin (run as) and then go to the location of the E5 file. This is normally in C:\ProgramData\Cluen\

Rename the old file and rename the new file. Simple as that 🙂