Office files won’t open from a shared drive but DO if copied locally

February 1, 2016 by

Weird would be a good word here…

Anyway long story short (as always) it was caused by corruption in the OFFICE profile – location found below.

Just rename the office folder – of course making sure you don’t have any office apps open at the time.

  • Rename %APPDATA%\Local\Microsoft\Office to something like Office.old.

Open Word (or Excel, etc.) by it’s self (not loading a file) and then close the application.

Then go open that pesky network file and it should fix it.

 

Access denied from browser to router

January 11, 2016 by

Browser denies access to router because security has been tightened on most browsers!

Quick and easy work around is to use Firefox and change the config as below;

Open Firefox and go to the about:config page

  • set security.ssl3.dhe_rsa_aes_128_sha = 0(false)
  • set security.ssl3.dhe_rsa_aes_256_sha = 0(false)

Close the browser and reopen (just to be safe) and you should be fine.

Symantec, the space hog

December 9, 2015 by

If you’ve found this page then you know how much of a pain Symantec Endpoint Protection can be when it comes to eating up space. Server today ran out of space – down to 500mb on the main drive. After clean up it’s back to 71GB… yes you read that right.

So how to clean up Symantec Endpoint Protection’s mess? Simple;

Stop the Symantec Services.
Go to C:\Program Files\Symantec\Symantec Protection Center\db and delete (or if you have space then copy this off somewhere or zip it) the sem5.log.
Start the Symantec Services.

That bad boy just continues to eat up space without regard for the environment. Now I’m assuming that there is some sort of limit you can impose on the log file but honestly I haven’t had time (who does) and so I periodically remote in and run the above steps.

Fixed problem.

VPN’s & DNS riddles

December 9, 2015 by

So you setup a VPN and it works. Well it kinda works. You connect and can ping but you can’t use DNS right? You can’t ping “remoteserver” but you can ping 192.168.1.10.

Simple… just add the VPN’s DNS sever right? Sure that should work… but it doesn’t does it?

Grrr annoyed you add an entry to the hosts file! WTH? Who uses that anymore anyway? But it STILL doesn’t work!

Ahh forget it. They can just remap their drives using an IP address.

-OR-

Here’s how to fix it! Yay. I finally got tired of this issue and spent some time getting it to work. So before I ramble on any longer here’s the fix;

  • Open properties on your VPN connection.
  • Go to the Networking Tab
  • Bring up TCPIP (v4 – for now)
  • Advanced
  • DNS
  • If you haven’t already, then add your VPN’s LAN DNS server in the first field under “DNS server addresses”
  • In the second field you want to append these DNS suffixes
  • Add in here the FQDN or something like mylocaldomain.local (or what ever your local AD domain is)

Worked for me.

DNS changes in DHCP

December 3, 2015 by

This is something that might help for future reference. Something I very rarely have to do but would helpful for other people and a good reference.

Specifically changing where your DHCP client points DNS requests to.

  1. Open DHCP Manager
  2. Drill down to the scope
  3. Open Scope Options
  4. double tap DNS Servers
  5. Add your new shiny server and move it to the top of the list
  6. Click OK and you’re done

Want to turn off Hibernation quickly?

November 16, 2015 by

Open an administrator elevated CMD prompt and then type this;
“powercfg.exe -h off”

Setup a guest network with WAP371

September 10, 2015 by

OK this is going to be a bit of a long one. When I looked around the internet for a guide there was $#@& all so here is how you do it;

  • First you need VLANs. This might be obvious to some but not for all.
  • The default VLAN guest on Cisco stuff is 25, so you may as well just stay with that.
  • First off you need to setup a VLAN on the WAP371.
    • Click on Wireless.
    • Click on Networks.
    • Either choose a Radio for your guest network or setup a new SSID on both/one.
      • For that just click the Add button and name the guest network.
      • Strangely you will then need to tag the network and choose edit. Why it doesn’t go straight into an edit mode I don’t know…
      • Change VLAN from 1 (default) to 25. Give it a name… like Guest, choose your security, blah blah.
      • Click Save
    • So that’s it for your WAP371… now on to your switch/router.
  • I used an SG 200-08P
    • Login to that puppy – default username password is cisco/cisco in case you hadn’t worked that out by now.
    • Click on VLAN Management.
    • It should bring you to a page where there is only 1 VLAN – namely VLAN1 aka Default.
    • Click the Add button.
    • It will popup (turn off your popup blocker if you have one) a page. VLAN ID wants to be…. you guessed it….25.
    • VLAN Name can be anything but let’s stick with Guest for sake of consistency.
    • Now here’s a part that often trips people up. You need to click on Port VLAN Membership.
    • So we want the port that the WAP is connected to but ALSO the router.
      • Say we have the WAP connected to port 2 and the router connected to port 1.
      • Tag the g1 port.
      • Click Edit.
      • Yet another popup.
      • Click on the available 25 but also don’t forget to check the Membership box below.
      • Then you can click on the arrow to add it to the membership.
      • Click Apply.
      • Once it brings you back to the page of ports you should see Membership on port1 now reads 1U and 25T. (the U means untagged and the T means Tagged)
      • Do the same for the g2 port.
    • So that’s that then for the switch. The final part is the router!
  • My router is the RV325. A pretty widely used router for small businesses and one that ticks all the boxes for reliability and function. So far I have no complaints.
    • Again, login to the device.
    • Go to Port Management.
    • Click on VLAN Membership.
    • Now it should have 25 on there already but what you need to do is click Enable right at the top.
    • Click Save.
  • That should be it!

Recovering a Mac Password

September 5, 2015 by

I can’t believe I didn’t put this in here yet!

Anyway on occasion I get someone who inherits a Mac or they forget the admin password or something but in any case it’s necessary to reset the admin password.

So here’s how you do it;

  • Boot the Mac into recovery mode;
    • Hold down Command + R.
    • Select Disk Utility.
    • At the top click Utilities and then Terminal.
    • Type resetpassword and enter.
    • Select the specific disk if you have more than one.
    • From the drop down menu select the user you want to change.
    • Type in a new password and verify.
    • Type in a hint if you really want to.
    • Click Save.
  • That’s just about it.

Super simple really.

What up with Windows 8 safe mode startup?

February 10, 2015 by

This infuriated the hell out of me.

So apparently the correct way to do this is to hit F8 during startup. So I did. Nothing.

Then I do some more digging and find, oh no it’s now SHIFT+F8. So I did. Nothing.

Then I dig some more and find a new one… F11! So I did. Get this… I only works every other boot! WTF?

So I got it and then it asked me for a username to get in and low and behold the username/password combo doesn’t work! In the end I used a boot disk password wiper to clear it out and used that but man it’s a pain compared to every other version of Windows ever… Sorry. Just had to rant.