Outdent (and Indent) in Apple Mail

February 1, 2018 by

An annoyance and Apple is no help with not allowing good text editing tools for Mail.

So if you want to Outdent or Indent you’ll need to know the shortcuts;

  • Outdent
    • Hold Command + [
  • Indent
    • Hold Command + ]

It’s really that simple.


Bitlocker Encryption without TPM

January 18, 2018 by

This happens with older computers that don’t have a built in chip but you can bypass the requirement with a GPEDIT change.

Start > Run > gpedit.msc


  • Local Computer Policy
    • Computer Configuration
      • Administrative Templates
        • Windows Components
          • Bitlocker Drive Encryption
            • Operating System Drives

Double click on the entry Require additional authentication at startup and enable the rule. It will give you some other options in there if you want to fine tune but just enabling this will allow you to start the process of encrypting the whole disk.

Now go back to Control Panel > Bitlocker Drive Encryption (or right click the hard drive) and start the process for the option of Boot password or USB key.

Email folder sharing not working in Office 365?

January 9, 2018 by

So I have had this problem for a while and Microsoft hadn’t been able to figure it out until a Microsoft engineer and I knocked heads together and figured out a work around…

On one of my clients, some users could access a shared email folder and some could not, even though the permissions are exactly the same.

Long story short the fix was to give the “Folder Visible” permission on the root (the sharing users name) to the user that wants to access that folder. Only needs to be “Folder Visible”, nothing else.

Once you have that, then any permissions you have for what is essentially a subfolder of the root, will work!

MS are apparently working on a fix… I won’t hold my breath.

nsurlsessiond uploading data

November 8, 2017 by

I traced this to the Photos App on Mac uploading all photos to an iCloud account.

To go preferences in the Photos app and turned it off.

It’s a shame that Apple don’t have a scheduled option to sync out of business hours for example but it is what it is.

Office 365 emailing invoices

July 6, 2017 by

I had a client that wanted this so I looked into it and found the following;

  • Login as an admin
  • Go to Billing
  • Go to Billing notifications
  • Toggle on or off for emailing ALL admins.

Unfortunately at this time there is no way to select which users will get the notifications. It will email ALL admins regardless of their admin role.

Network problems!

June 30, 2017 by

Had a weird issue where a computer had an IP, DNS was OK, could ping a URL btu could not get a web session nor email. No matter what we tried, everytihng looked OK but still no dice.

Turns out it was a corrupted registry key for TCP/IP! WTH? Anyway here is the fix;

Start –> In run type cmd –> Then “CMD” will be displayed –>
Now enter this command
netsh int ip reset resetlog.txt
Press “Enter”.
Reboot your computer

Credit to Bill for this one…

No pings allow for Windows Server 2016

June 29, 2017 by

Not really sure why this is like this out of the box but Microsoft has decided that even on a domain a new server sold not respond to ping requests.

There are plethora of tools out there that rely upon echo requests to make sure that devices are up and not in the throws of some failure.

The fix is obvious but just in case you’re not sure, search for Firewall or go to Control Panel and then Firewall.

To go Inbound.

Right Click File and Printer Sharing (Echo Request… ICMPv4 or v6) and choose Enable.

That’s it.

Outlook deleted my vCard Signature

June 5, 2017 by

This drove me crazy!

Outlook would literally delete my vCard files an other files I had in a signature I just created. You know that signame_files folder that goes with the signatures? Yep that folder would have it’s contents deleted except for an image file of the vCard. Not so helpful Microsoft…

You didn’t come here to chit chat so here’s the fix… or at least my work around!

  • Create the signature exactly the way you want it.
  • Add in any image files for text and the vCard.
  • Make sure that all your reply options are set.
  • Close Outlook.
  • Now open %appdata%/Microsoft/Signatures
  • Change the properties for all the .htm, .rtf & .txt files to ONLY allow READ access.
  • For this Right click > Properties > Security (tab) > Advanced > Disable Inheritance > Convert Inherited Permissions… > Double click on the user and remove all permissions except READ.
  • Save and repeat for the folder i.e. if your signature was called “my signature” then you should see a folder called “my signature_files”.
  • Now you can open Outlook and it should have your vCard signature all done.

Canon C5235 won’t print?

April 21, 2017 by

OK I’m not sure if this is worthy here but I had a strange issue of a Canon copier (Image Runner C5235) that wouldn’t print. I sent the test page or any other print job to it, the copier would whirr up as if going to print and then… nothing. The status read all okie dokie but nothing would actually print.

The long and short of it is that I used a PCL6 driver, supplied by Canon themselves no less, and this apparently isn’t compatible with this model. Even though the PCL6 driver is the one I downloaded from this model’s driver download page…

Aaaaaanyway, I downloaded their UFR driver and it worked like a charm.

I’ll just leave that there…

Can’t join a Windows 2012 server to a 2003 forest

January 21, 2017 by

Simple solution but here’s the scenario;

I had to replace a 2003 server with a 2012 server. So the original forest and domain is 2003 (I had to upgrade that from 2000!) but when I tried to promote the 2012 server to a DC it balked with this error;

“A domain controller running 2008 or later could not be located in this domain.”

I did some digging and found that it’s really not stopping you but prompting you to put in a recovery password. Thanks for the intuitive message MS.

So simply type in a recovery password and it will allow you to continue the promotion.

Ref: https://social.technet.microsoft.com/Forums/sharepoint/en-US/87876f09-90e6-4548-bdb6-7b1e525951be/adding-a-windows-2012-dc-to-a-windows-2003-forest?prof=required