Posts Tagged ‘troubleshoot meraki client vpn’

Meraki Client VPN woes

January 7, 2017

I just spent two + hours trying to figure this out.

Setting the scene;

L2TP client VPN intermittently working…

Client VPN’s had been working just fine with a mix of Mac and Windows.

Today it might take 10 attempts to connect before it’s successful!


I will get right to the point. The issue was caused by a combination of Meraki having a bug and Comcast’s DNS being terrible.

We had configured our MX device to use Google’s DNS as primary and Comcast as secondary.

Beleive it or not but the problem was caused because of putting Comcast’s DNS in as a secondary. This is bug with Meraki as I said because all the DNS servers are referenced when the VPN is attempting to estabish. If ANY of the DNS servers don’t respond or are very delayed then your VPN won’t work.

The fix? Changed the secondary to Google’s secondary (8.8.4.4) and boom. Works flawlessly.

[Emoji with the rolling eyes]

Stay strong out there 🙂

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